The law since 1 Oct 2026GOV.UKListed · DEFRA-compatible

Never miss a DEFRA deadline again.

Every load you take in has to reach DEFRA within 2 working days. ComplyWaste logs it at the gate and files it automatically — done, on time, without you ever thinking about it.

Skip tips at your gateOne tapFiled to DEFRA ✓

Capture free · no card · set up in minutes

Record once, at the gate

No portal to wrestle. No typing it twice.

You don't need to learn the government system. Record a load the way you already think about it — who brought it, what it is, how much — and ComplyWaste does the rest.

  1. 1

    Log the load at the gate

    One entry when a load arrives — carrier, waste, weight. Plain and quick, even one-handed.

  2. 2

    Checked & stored, DEFRA-ready

    Validated against DEFRA's own rules and stored in their exact format — so nothing bounces.

  3. 3

    Filed to DEFRA automatically

    Every load files to DEFRA inside the 2-working-day window — and matches the carrier's record before DEFRA does.

What it does for you

Every way the new rules can bite — handled.

Digital Waste Tracking adds a dozen new ways to slip up. Here's what goes wrong — and the part of ComplyWaste that stops it.

01

Miss the 2-day window

Auto-filed to DEFRA

Every load you take in must reach DEFRA within 2 working days. ComplyWaste submits it the moment you log it — so the window is never your problem.

02

Wrestling the portal

One entry at the gate

No re-keying every load into the government system. Record it the way you already think — carrier, waste, weight — and we format it to DEFRA's spec and file it.

03

Submissions that bounce

Checked before it's sent

A wrong code or a missing field and DEFRA rejects the record. Every entry is validated against DEFRA's own EWC and reference data first, so nothing bounces.

04

Arguments at the gate

Both sides matched — automatically

DEFRA links your record to the carrier's and checks they agree. When the carrier's on ComplyWaste too, one short code matches both instantly — the one thing a single-sided tool can't do.

05

Proving it to an inspector

The waste passport

The full journey of every load — producer to carrier to your gate to the DEFRA ID — in one record you hand over as a PDF.

06

Software built for the office

Built for the gate

Fast, one-handed capture on the site tablet — and the carrier side works offline on a phone, even with no signal.

Run the trucks too?

We do the carrier side as well — the note on your phone

Waste transfer notes filled in from the cab in under a minute — even with no signal. Free forever for one van. When your own trucks tip at your own site, the two sides match up on their own.

For carriers →

When both sides are on ComplyWaste

The paperwork checks itself

Since October 2026 DEFRA links each load's carrier record and receiver record and checks they agree. When the carrier you receive from is also on ComplyWaste, they hand you a short code — you enter it once, and both sides show matched automatically. No arguing at the gate, no chasing paperwork.

That's why the carrier side is free forever for one van — the more firms on it, the more the paperwork checks itself.

Carrier (the skip firm)

8yd skip · 4.2t · 17 09 04

Matched ✓

You (the receiving site)

8yd skip · 4.2t · 17 09 04

One record, both sides agree — something a tool that does only your side can't give you.

What's changing, and when

The paper pad is running out of road

DEFRA's digital waste-tracking rules land in stages. Here's what actually changes — in plain terms:

  1. October 2026 — now

    Receiving sites must file

    Tips, transfer stations and recycling centres in England & Wales must record every load they take in and file it to DEFRA (Northern Ireland & Scotland: January 2027). This is live today.

  2. 2026 → 2027

    Carriers get their turn

    DEFRA opens its system for waste carriers. ComplyWaste already captures everything it will need, so carriers plug straight in — nothing to re-do.

  3. October 2027

    Paper stops counting

    From this date a paper transfer note no longer meets the law for carriers. Every van needs a working digital system — not a plan to get one.

Not sure which date applies to you? Carriers vs receiving sites, explained →

Security & data

Held to the standard your compliance team expects.

Your waste records are legal evidence — so we treat them that way: isolated, auditable, and always yours to take with you.

  • No one ever sees another firm's data.

complywaste · data & security

Isolated per customer

Isolation is enforced in the database itself with row-level security — not just in the app. Even a bug in our code can't return another firm's records, because the database refuses the query. Your tenant, your rows, full stop.

Row-level security · enforced

No demo calls, no surprises

Capture is free. Filing is the plan.

Capture

Log every load free — ready for October 2026

£0/mo

  • ✓1 site
  • ✓Log as many loads as you like
  • ✓Every load stored exactly how DEFRA needs it
  • ✓Checks your entry against DEFRA's rules first
Start free
Most sites

Site

One site, sent to DEFRA for you

£99/mo

  • ✓Everything in Capture, plus:
  • ✓Every load sent to DEFRA automatically
  • ✓Fix a mistake and the update goes too
  • ✓Checks your load matches the carrier's before DEFRA does
Start free → Site

Group

All your sites, one account

£249/mo

  • ✓Everything in Site, plus:
  • ✓As many sites as you run
  • ✓Download all your loads as a spreadsheet
  • ✓Connect your own systems (API), plus priority help
Start free → Group

Capture free forever, no card · running trucks and a site earns 20% off · prices exclude VAT

All plans — carriers & receivers →

Common questions

Answers, straight.

The things operators ask before they switch. Can't see yours? Read the guides →

Yes. Since 1 October 2026, permitted sites in England and Wales that take waste in must record every load and report it to DEFRA digitally. Northern Ireland and Scotland follow on 1 January 2027, and waste carriers from October 2027.

Get compliant before the next load tips

Start capturing loads free in minutes — no card, no sales call. Switch on automatic DEFRA filing whenever you're ready.